Frequently Asked Questions

Below is a collection of frequently asked questions. If you have a questions that hasn't been answered, please contact Melanie.


Where is your practice?

Melanie practices out of three different clinics in Kitchener-Waterloo. Please visit the Work With Me page to see the addresses and booking options.

Do you see children or teens?

Melanie’s youngest client, so far, came to see her initially at 10 days old. Her oldest client is well into his 90s. Anyone can benefit!

Do you take insurance?

Melanie provides Nutritional Counseling as a Registered Nutritional Consulting Practitioner (RNCP), which is eligible for extended benefits coverage at all of the major insurance companies in Ontario. However, every individual company’s extended benefits plan is different. It is always best to check with your insurance provider directly to confirm whether the service you are interested in is covered by your particular plan. Melanie will provide you with a receipt to submit, Nutritional Counseling services cannot be auto-submitted at this time.

Melanie, unfortunately, you are too far away. Can you recommend someone closer to me?

Melanie Thomas sees clients from across Southwestern Ontario, with some clients stretching as far as the southern states and even overseas. They find it’s worth the trip. Melanie does not have a network of practitioners in every area and unfortunately cannot make recommendations for specific practitioners.

I would like more info on BioScan, where can I find it?

You can find more information on the technology, including news articles and research at

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